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Accessibility & Inclusion

The Palace Museum is committed to providing a welcoming experience for all visitors. While the ancient architecture presents some challenges, we've implemented several features to assist visitors with disabilities.

Support Services

Barrier-Free Facilities

The Forbidden City has undergone extensive renovations to improve accessibility. Today, many of the main courtyards and halls can be visited via specialized routes and equipment.

Wheelchair Rental

Manual wheelchairs are available for rent at the Meridian Gate (entry) and the Gate of Divine Prowess (exit) on a first-come, first-served basis. A deposit is required.

Ramps & Elevators

Specialized ramps have been installed next to many of the main stairs. For the most significant height changes, such as the white marble terraces, elevators are available with staff assistance.

Visiting Guide

Recommended Accessible Route

To avoid steep stairs and uneven thresholds, we recommend following the main central axis, which has the most developed accessibility features.

  • Enter: Meridian Gate (Wumen). Use the ramps on the west side of the gate building.
  • Outer Court: Cross the Golden Water Bridge via the specialized ramp. Ramps are available for the Gate of Supreme Harmony and the three main ceremonial halls.
  • Inner Court: Use the elevator on the west side of the Gate of Heavenly Purity to access the residential area.
  • Imperial Garden: The paths are mostly flat, though some side pavilions may have steps.
  • Exit: Gate of Divine Prowess (Shenwumen). Use the ramp on the left side of the exit.
Beyond Mobility

Services for Varied Needs

Visual Impairment

Audio guides with high-volume settings and detailed descriptive narrations are available at the audio guide service windows. Service dogs are permitted with proper identification and documentation.

Hearing Impairment

Informational brochures and maps are available in multiple languages. Digital displays in major visitor centers provide text-based updates and historical context.

Restrooms

Accessible restrooms are located at major service areas, including the Meridian Gate, the Gate of Supreme Harmony, and the Imperial Garden.

Need Assistance? If you require help during your visit, please look for staff members wearing official uniforms or head to the nearest "Visitor Service Center."

Plan Your Journey

Related Information

Opening Hours

Check times and schedules

Entrances & Layout

Understand the palace geography

How to Get There

Transport to the entrance

Rules & Guidelines

Essential tips for all visitors